Seamless Scheduling for Ultimate Convenience
At Lornuxo , we believe modern car service should begin before your customer steps into the garage. Our Customer Portal Development empowers your clients with a seamless way to schedule appointments anytime, from any device. Forget back-and-forth phone calls—our portals offer intuitive calendar views, live availability, and customizable service menus. Whether a customer needs a routine oil change or urgent diagnostics, they can select their preferred time slot, request specific services, and receive automated confirmations. This precision reduces no-shows, optimizes workshop load, and significantly enhances customer satisfaction.
Real-Time Service Approval and Communication
One of the biggest pain points in auto service is keeping customers in the loop. Lornuxo eliminates this by integrating real-time service approvals into the portal. Clients receive immediate updates when a technician identifies an issue or recommends additional work. Through transparent quotes and optional photo or video documentation, they can review, approve, or decline services from their phone or computer. This not only speeds up the decision-making process but also builds trust—your customers know exactly what’s being done and why, without waiting by the phone.
Comprehensive Service History at a Glance
Gone are the days when car owners rummaged through paperwork to track vehicle maintenance. Our portals feature a dynamic service history archive that stores all records in one accessible place. Clients can view previous work, part replacements, technician notes, and invoice history. This is invaluable for warranty claims, resale value, and ongoing vehicle health. With a single login, they have a detailed and organized snapshot of their car’s service journey, making your garage a more reliable and transparent partner in their vehicle ownership.
Integrated Payments and Secure Transactions
Efficiency extends beyond the work bay into billing and payments. The Lornuxo portal supports integrated, multi-channel payment solutions , enabling clients to settle bills online before or after picking up their vehicle. Options include credit/debit cards, mobile wallets, and secure invoicing links—offering flexibility without compromising security. You can automate receipts, manage outstanding balances, and even offer financing or membership-based service packages through the portal. This accelerates the checkout process, eliminates front-desk bottlenecks, and projects a highly professional brand image.
Admin Dashboard for Business Optimization
While the portal enhances the customer experience, it also becomes a powerful tool for your team. The back-end dashboard provides real-time insights into appointment trends, service approval rates, customer feedback, and payment analytics. It becomes a data-rich hub for streamlining operations, targeting marketing efforts, and improving team productivity. Features like automated reminders, CRM integration, and internal chat further ensure that your staff are always aligned and equipped to deliver outstanding service. The portal isn’t just digital—it’s strategic.
Custom Branding and Scalable Architecture
Every garage has its own personality—and our portal reflects yours. Lornuxo delivers custom-branded interfaces aligned with your logo, colors, and messaging, creating a consistent brand experience across all digital touchpoints. Whether you operate a single station or a multi-location chain, the portal architecture is scalable to meet evolving demands. Multi-language support, customer segmentation, and API integrations with inventory or diagnostic systems ensure that the tool grows with your business. Our solution is more than software—it’s your digital identity in motion.